Like I said though, I didn't notice it until after they were gone. But other than that, they took pretty good care of everything else. They must have caught it on a door and ripped up the back corner of one of the dressers. There was damage done to one of the dressers but we didn't realize it until after they had left. The whole thing was just not very pleasant for me. I didn't appreciate them standing there talking in a different language because when I questioned the amount they were trying to charge me - Father and Son gave me a quote for $1,300 and I changed nothing on my list and then this guy came and told me it was going to be $2,100 - so I was not happy and he called his boss and spoke in a different language.
Then the day before I called and they said that they no longer worked with that service and that another service is coming and they showed up and Father and Son had given me one quote and then they said it was going to be $900 more and it was just a fiasco, I would never do it again. They sent an email saying that someone else was coming. It was as if she said anything she could just to get the sale. And finally when I did get a hold of someone at Father and Son, she said "well who told you that they would be there?" and I said "you did." She was very nasty. Plus, neither one of them called us to let us know. We had to get there on time to get something done and we had no furniture and nothing to use. Because if you're not sure, you shouldn't say so. If I could change anything about the move, I would just say that if you promise something and say the words "I promise" or "I guarantee" you better follow through on it. The gentlemen who picked up our stuff were from NJ but they were picking our stuff up from Akron, Ohio and they were very nice, very professional guys. I tried to reach somebody and nobody answered and it showed up a day later they showed up with our stuff and said "we don't know why Father and Son would tell you that because we never deliver on a holiday." One thing was broken and we asked about reimbursement for it and they said they would need to contact their adjuster but they didn't follow through so I have to go hound them for the money and for a resolution.
It wasn't delivered - we were there and we were waiting but they never called us and they never said anything. Also, her manager even guaranteed that it would be there on a certain day, but apparently they subcontracted the move to a different company. Of course she was being facetious, but she meant that give or take 50 pounds here and there, it didn't matter. They gave me a price and they guaranteed that would be the price unless we "add a baby elephant". Come to think of it though, one thing was damaged and they haven't reimbursed us for it yet though. So we did have a couple of issues, but our stuff got there and it was fine. We had an issue with them raising the cost and they promised delivery on a certain date and it was not delivered until two days later. They made me pay 3 times the original quote with threatening and intimidation. I am seriously scared of this moving company. I'm concerned about violent retaliation by them if they figured out who I am. I felt very threatened by this tattooed ex con looking guy and paid. I had called the dispatcher prior too this interaction and with a hostile attitude suggested Is have to pay for the time his movers were there. When I expressed resistance to payingng that amount the lead moved became very aggressive almost in a threatening manner to make me pay. They dragged this 3 hour job into an over 8 hour $960 job. After that this 4 man crews moving work ground down too a crawl. After we hung up he called the lead mover on his crew too tell him what happened. He said they have a tough job and these things occassionally happen. I called up the dispatch person and told him what happened. They came in and within 5 minutes the lead mover with tatoos all over him he looked like an ex con started yelling at my wife. This company said would move my one bed room apt in Foxboro, Ma to my new home 5 minutes down the street in Foxboro, Ma for $350. First Is like to say that I had a 7 room house moved from Southern NH to Foxboro, Ma for $900 with a two man crew.
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